Latest headlines: Lee Distad on client/customer relationships and how to cultivate them, plus news from Snap One, Resideo, Audio Advice and more
In Lee Distad’s latest, he writes about how to navigate relationships with customers. Do you know the difference between a customer and a client? One utilizes a one-time transaction. The other keeps coming back and cares about your relationship with them! Does cultivating a relationship involve more than simply offering the lowest price? Read more here.
Don’t miss the rest of this newsletter, featuring some acquisition news, and a couple of new product updates. Is it too early to start counting down the days to CEDIA Expo and Commercial Integrator Expo (CIX)? The co-located shows will once again be in Denver, Colorado. If you’re unfamiliar with the CIX side (commercial/light commercial/resimercial tech) join us for a preview July 30, 2024 at 2 p.m. EDT. See you there! |
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COLUMNS |
Here’s the Latest From the Blogsquad. |
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I had a meeting with the new general manager of one of my dealers. Rather, I should say he’s new to that company, but I’ve known him for years: an industry […] |
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PRODUCT NEWS |
What You Need to Know. |
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Airzone Control announced a new integration with Universal Remote Control (URC) and its Total Con […] |
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McIntosh Laboratory, Inc., has announced the release of “SESSIONS Volume 1,” a jazz album featuring eight original compositions by The Peter Erskine Quartet. […] |
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INDUSTRY NEWS |
What’s New in HomeAV. |
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Savant announced the addition of KLUŚ as a Recommended Partner for its line of linear lighting solutions for indoor and outdoor applications; which will now be ava […]
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Resideo notified rAVe today that it has completed the acquisition of Snap One to be part of ADI Global Distribution. This acquisition is the largest distributor/distribu […] |
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The PowerHouse Alliance announced the opening of new locations for PowerHouse Alliance members KOA, Alarmax, Davis Distribution, 21st Century and Pioneer in […] |
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Coastal Source inaugurated a new annual Diamond and Platinum Sales Achievement Awards Program by honoring 76 partners who achieved minimum […] |
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Audio Advice announced the acquisition of The Audio Lab, which has been serving the coastal Carolinas from its Wilmington store for over 30 years. “We are super […]
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CEDIA Expo announced an expanded partnership with the 8K Association as a supporting organization during CEDIA Expo 2024. This partnership aims to deliver […] |
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CASE STUDIES |
Real World Examples. |
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Achieving better health and wellness is top of mind for many people. For many, however, it’s a goal that’s much easier said than done. It takes time, resour […] |
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MEDIA |
Videos We Think You’ll Love. |
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