Hi everyone! This latest newsletter has a lot of interesting content. First of all, Nathan Haynes asks, “what is AV?” Second of all, I wrote a quick blog about a new study that found people are perceived to be more reliable, trustworthy and attractive if their audio is good and high-quality during a meeting. (Yes, this is what AV pros already know, but isn’t this a good thing if it’s now being presented to the rest of the world as science?) Read both and check out the news below!