Something I learned early on was the necessity of communicating with clients in the way that works best for them. Some prefer email, while others prefer phone calls or texts. Whatever works. Once, long ago, I had a dealer who preferred to communicate by fax machine. The fact that I didn’t have a fax machine […]

Just like how the smell of a freshly baked cookie inspired author Marcel Proust to write an entire book — “Remembrances of Things Past” – I just had an experience that inspired waves of nostalgia. I was in the middle of my early morning get-started-for-work routine, which includes things like firing up the remote desktop […]