One of the most important characteristics you need to succeed in business is enthusiasm. You need enthusiasm for your work, for your team, for your products and even for your clients. The difference between people who are enthusiastic about what they do and people who are just phoning it in is apparent to all of […]

Black Friday has come and gone. Not for the first time, I am struck by the differences between working in distribution and frontline retail. Chatting with one of my vendor contacts on Friday, I reflected that Black Friday was a quiet day for me. The only emails I received on Black Friday — both of […]