Avaya Holdings today announced further integration with Google Cloud Contact Center AI to provide better experiences. This includes embedding Google’s machine learning within Avaya conversation services powering the contact center, enabling easy integration of AI capabilities regardless of channel, promoting a consistent and intelligent experience for customers and delivering true omni-channel experiences with AI. Avaya […]

Jacob Blount talks with Josh Rush, Senior Vice President of Marketing and Products at Audinate about Dante integrated products and how Enterprise Connect has been. Josh also informs us of lots of educational opportunities at the Audinate booth.