Workplace technology is no longer limited to meeting rooms, voice services or collaboration platforms operating independently. Organizations are increasingly looking for ways to bring these experiences together to improve productivity, simplify management and support evolving business goals.

In this episode of The Collaboration Space, Nancy Lussier is joined by AVI-SPL’s John Bailey, SVP of Technology & Innovation, and Jared Lederhandler, Senior VP of Global Service Sales, to discuss how organizations can move beyond technology deployments and toward a true digital workplace experience strategy. They explore the growing importance of proactive managed services, technology refresh cycles, as-a-service models and observability, while sharing how IT leaders can create seamless experiences that drive business outcomes and remain adaptable as workplace expectations continue to evolve.